Returns & Refunds
If there is an issue with your order, contact us at nestlyra.my@gmail.com with your order number and relevant details. We will review the request and explain the available next steps.
Return or refund eligibility can depend on the item condition, the reason for the request, product type, supplier requirements, and applicable consumer rights.
Please do not send an item back before receiving return instructions from us. If a refund is approved, it will be processed using the available payment method and Shopify payment workflow.
Nothing on this page limits rights that may apply to you under Malaysian consumer law.