Shipping policy

Shipping & Delivery

We currently ship to customers in Malaysia. Available shipping destinations and shipping charges are shown at checkout before payment.

Order processing

Orders are processed after payment is confirmed. Processing times may vary during weekends, holidays, promotions, or periods of high demand.

Delivery estimates

Estimated delivery dates are shown at checkout or in your shipping confirmation and may be affected by carrier delays, weather, customs, address issues, or other events outside our control.

Tracking

When tracking is available, we will send it to the email address provided with your order.

Address accuracy

Please check your shipping address carefully before placing your order. For questions, contact thenestlyra.my@gmail.com.

Returns

Shipping-related returns are handled under our Return and Refund Policy. Contact us before sending any return.